Monk Development – Books I’m reading
The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience (Paperback)
Submit Now: Designing Persuasive Websites (Paperback)
Persuasive Online Copywriting: How to Take Your Words to the Bank (Paperback)
CEO of 





Not sure if I’ve ever mentioned “Don’t Make Me Think” by Steve Krug to you. It’s set for a second edition soon and is really the best summary of web usability — epsecially if you have to do client education.